Most new, unopened merchandise sold by Carter & Co Ltd can be returned within 90 days of purchase.
Returns for purchases with valid proof of purchase will be exchanged, refunded in cash or credited to your account. Refunds will be issued to the original form of payment (credit card, debit card, etc.).
If you're missing your receipt, we may be able to locate it in our system. Receipts for purchases made with a credit, debit card, check or charge account may be located in our system within 365 days of purchase.
Original shipping charges will be fully refunded in the event that the return is the result of an error by Carter & Co Ltd. Items must be returned with all components for a full refund.